dial_100 Posted January 12, 2010 Posted January 12, 2010 I had good experience with many airlines. With AI, one thing works like a charm is little diplomacy. I told one of the Air hostesses, that she is really kind even though she took near 25 minutes to get some water for my daughter. That point on, we had 2 dozen times some one stopping by and asking us if we need something. We had pillows, blanckets, very good food, toys for kids... They are mere humans, they need respect as well. The money we pay is to the airlines, but humans still need to be dealt with care. And as far as them being aunties.. who $%## care anyway?
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