Kalia_Test Posted March 12, 2015 Posted March 12, 2015 Anyone else having same issue? All their customer care numbers are off and their twitter account is flooded by messages. This is ridiculous :mad:
Captain Posted March 12, 2015 Posted March 12, 2015 I haven't had any troubles with my Tata Sky connection. But damn,24 hours downtime is simply outrageous.
Kalia_Test Posted March 12, 2015 Author Posted March 12, 2015 Automated twitter replies :banghead: Tata Sky @TataSky · 4s 5 seconds ago @cool_in Please send your Subscriber ID/Contact no. Our representative will get in touch shortly to assist you. 0 replies 0 retweets 0 favorites Reply Retweet Favorite More Tata Sky @TataSky · 1m 1 minute ago @nikhilmirror Please send your Subscriber ID/Contact no. Our representative will get in touch shortly to assist you. 0 replies 0 retweets 0 favorites Reply Retweet Favorite More Tata Sky @TataSky · 10m 10 minutes ago @pinnadhari We are looking into the issue and will get in touch with you. 0 replies 0 retweets 0 favorites Reply Retweet Favorite More Tata Sky @TataSky · 11m 11 minutes ago @architagarwal We are looking into the issue and will get in touch with you. 0 replies 0 retweets 0 favorites Reply Retweet Favorite More Tata Sky @TataSky · 11m 11 minutes ago @bsetrader Please send your Subscriber ID/Contact no. in a Direct Msg. Our representative will get in touch shortly to assist you. 0 replies 0 retweets 0 favorites Reply Retweet Favorite More Tata Sky @TataSky · 12m 12 minutes ago @faeeqe Please send your Subscriber ID/Contact no. in a Direct Msg. Our representative will get in touch shortly to assist you. 0 replies 0 retweets 0 favorites Reply Retweet Favorite More Tata Sky @TataSky · 13m 13 minutes ago @pandeyanurag Please send your Subscriber ID/Contact no. Our representative will get in touch shortly to assist you. 0 replies 0 retweets 0 favorites Reply Retweet Favorite More Tata Sky @TataSky · 13m 13 minutes ago @pandeyanurag Please send your Subscriber ID/Contact no. in a Direct Msg. Our representative will get in touch shortly to assist you. 0 replies 0 retweets 0 favorites Reply Retweet Favorite More Tata Sky @TataSky · 14m 14 minutes ago @Pinks21292 Please send your Subscriber ID/Contact no. Our representative will get in touch shortly to assist you. 0 replies 0 retweets 0 favorites Reply Retweet Favorite More Tata Sky @TataSky · 14m 14 minutes ago @Pinks21292 Please send your Subscriber ID/Contact no. in a Direct Msg. Our representative will get in touch shortly to assist you. 0 replies 0 retweets 0 favorites Reply Retweet Favorite More Tata Sky @TataSky · 14m 14 minutes ago @SD_INDIA We are looking into the issue and will get in touch with you. 0 replies 0 retweets 0 favorites Reply Retweet Favorite More Tata Sky @TataSky · 16m 16 minutes ago @vjagzap Please send your Subscriber ID/Contact no. Our representative will get in touch shortly to assist you. 0 replies 0 retweets 0 favorites Reply Retweet Favorite More Tata Sky @TataSky · 17m 17 minutes ago @gansjay We are looking into the issue and will get in touch with you. 0 replies 0 retweets 0 favorites Reply Retweet Favorite More Tata Sky @TataSky · 17m 17 minutes ago @pallavighcnnibn We are looking into the issue and will get in touch with you. 0 replies 0 retweets 0 favorites Reply Retweet Favorite More Tata Sky @TataSky · 18m 18 minutes ago @vjagzap Please send your Subscriber ID/Contact no. in a Direct Msg. Our representative will get in touch shortly to assist you.
Kalia_Test Posted March 12, 2015 Author Posted March 12, 2015 Only SS2 and SS3 and Zee Cinema and DD are working. This issue is there for millions http://www.complaintboard.in/complaints-reviews/tata-sky-l5921.html
BlueBee Posted March 12, 2015 Posted March 12, 2015 Get Dish TV. The #1 DTH network in India. :proud:
Cricket_Hacker Posted March 12, 2015 Posted March 12, 2015 :finger:Get Dish TV. The #1 DTH network in India. :proud:
sscomp32 Posted March 12, 2015 Posted March 12, 2015 Working fine for me. There is no problem. :nice: Although in the morning around 10/11 AM signal deteriorates for few seconds but otherwise no problem.
vayuu1 Posted March 13, 2015 Posted March 13, 2015 Tata sky sucks, had it installed, removed it in 3 weeks.
Kalia_Test Posted March 13, 2015 Author Posted March 13, 2015 http://timesofindia.indiatimes.com/india/Subscribers-inconvenienced-across-country-as-Tata-Sky-draws-blank/articleshow/46545186.cms NEW DELHI: Tata Sky subscribers across the country faced inconvenience for the second straight day on Thursday as their television screens went blank without warning. There was no respite from the DTH service provider's customer service too as helplines went dead. And now it seems the problem is likely to continue for another two days for a section of subscribers. People were quick to take to Twitter to vent their ire. "Tata Sky is still behaving like TataSigh!" tweeted one angry customer. However, Harit Nagpal, MD and CEO with Tata Sky, attributed the outage to routine maintenance issues. "To extract more capacity from the same satellite asset we have to introduce new compression standards frequently. This introduction is likely to cause disturbance to a small number of subscribers, scattered across the country. To discover these customers we run a test signal for some time which was done last evening. About 17,000 customers out of our 1 crore plus base experienced the disturbance," he said. Subscribers complained about customer service too that wasn't of any help. "Why is it that whenever there's a major problem with @TataSky the helplines never work? Seems to be a major issue in #Bangalore today," tweeted Ruma Singh. Nagpal said the company was not geared to handle such a high number of calls. "A scroll on the default channel as well as our website informed all customers of an SMS they could send in case they experienced the disturbance as we expect call centre lines to get choked under such circumstances. This scroll continues even now. Our remote and field service teams were geared to handle this event as we carry it out about 2-3 times a year," he said. "The signals were reversed back to the old format this afternoon and our technicians will be visiting these customers over the next two days to realign their antennae. Customers will obviously not be charged for this service visit." It seems that this is not the first time such an exercise has been carried out by the company. "Similar processes carried out over 3-4 occasions over the last year or so have helped the company add 80 new channels on the same bandwidth," Nagpal said.
Cricketics Posted March 13, 2015 Posted March 13, 2015 Go on the roof and cut padosis cable. Get a splitter and say JINGALALA.
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